Privacy Policy

  1. AUTHORIZED USER: You affirm that you are over the age of 18. You may not access or use LaLaLends website. Shangari Global Private Limited (hereinafter referred to as “Shangari Global Private Limited” or “LaLaLends” as a registered domain and business), cares about your Personal Information, including information of confidential in nature, which LaLaLends may have received from you in the course of your using its website or mobile application for availing the products and services vide the online application forms and questionnaires, and LaLaLends strives to protect your Privacy and Personal Information in order to gain your trust and confidence.

  2. LaLaLends has taken all necessary and reasonable measures to protect the confidentiality of your information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Policy.

  3. LaLaLends protects your personal and confidential information by maintaining physical, electronic, and procedural safeguards that meet applicable laws. LaLaLends trains its employees in the proper handling of personal and confidential information. When LaLaLends uses its partners/ other companies / third parties to provide services for it, LaLaLends require them to protect the confidentiality of personal and confidential information they receive.

  4. LaLaLends will not sell or rent your personal information to anyone, for any reason, at any time. LaLaLends will use your personal information only as follows:

    1. To process your Application, for product which you have applied using LaLaLends website or mobile application.

    2. To enable you to apply for certain products and services for which you have chosen to apply through LaLaLends website.

    3. For market research, project planning, troubleshooting issues, detecting and protecting against error, fraud or other criminal activity.

    4. To share, with lenders (Banks or NBFCs) or its third-party contractors that provide services to LaLaLends, for the purpose of processing your Application.

    5. To send your promotional email / SMS from time to time.

    6. To any member of LaLaLends related or group companies including its subsidiaries, its ultimate holding company and its subsidiaries, as the case may be.

    7. In the event LaLaLends buys or sells any business or assets, it may disclose your information to the prospective seller or buyer of such business or assets. LaLaLends may also transfer or assign such information in the course of corporate divestitures, mergers or dissolution.

    8. To enforce LaLaLends Terms of Use.

    9. To otherwise set forth in this Privacy and Security Policy.

  5. Applying for a loan will require you to provide LaLaLends with details such as your name, email address, mobile number, Permanent Account Number (PAN), employment and income details, personally identifying information about a potential co-loan applicant (should you select this option), username and password to use LaLaLends website (collectively the "Registration Information"). In order to process your application for the product which you have applied through LaLaLends, you also must provide your third-party account credentials ("Account Credentials") to allow LaLaLends retrieve your account data ("Account Information") for your use.

  6. LaLaLends website uses cookies. Cookies are text files containing small amounts of information {this does not include personal sensitive information} which are downloaded to your device when you visit a website in order to provide a personalised browsing experience. Cookies do lots of different jobs, like allowing users to navigate between pages efficiently, remembering their preferences, and generally improving their browsing experience. These cookies collect information analytics about how users use a website, for instance often visited pages. All information collected by third party cookies is aggregated and therefore anonymous. By using LaLaLends website you agree that these types of cookies can be placed on your device. You are free to disable/delete these cookies by changing his/her web browser settings. LaLaLends is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.

  7. LaLaLends collects certain information automatically and store it in log files. This information may include but not limited to Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data, etc. LaLaLends may combine this automatically collected log information with other information LaLaLends has collected about you. LaLaLends does this to improve services it offers you, to improve marketing, analytics, or site functionality.

  8. Notwithstanding the foregoing, LaLaLends reserves the right to share or disclose your personal information when LaLaLends determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:

    1. As required by the law / order of judicial quasi-judicial authority.

    2. When LaLaLends believe in good faith that disclosure is necessary to protect LaLaLends rights, protect your safety or the safety of others, investigate fraud, or respond to a government or regulatory authorities request.

  9. You would be required to cooperate with LaLaLends in order to ensure the security of the information, and it is recommended that you necessarily choose your passwords or PIN carefully such that no unauthorised access is made by a third party. To make the password complex and difficult for others to guess, you should use combination of alphabets, numbers and special characters (for example ! @, #, $ etc.). You should undertake not to disclose your password to anyone or keep any written or other record of the password such that a third party could access it.

  10. You shall not disclose to any other person, in any manner whatsoever, any information relating to LaLaLends of a confidential nature obtained in the course of availing the services through the website of LaLaLends. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle LaLaLends to any damages, to which you may be entitled otherwise.

  11. By providing your number at LaLaLends you are authorizing LaLaLends, it's representatives to call you on your number to offer you our services for the product you have opted for, imparting product knowledge, offering promotional offers running on website & offers offered by our partners. Irrespective of the fact that you have registered yourself under Do Not Disturb (DND) or Do Not Call (DNC) service or any other such list that has been or may have been instructed. Hence, there is no DND or DNC check required for the number you have provided on LaLaLends website or mobile application.

  12. This Policy does not apply to any information other than information collected by LaLaLends through its Website or mobile application. Further this Policy shall not apply to any unsolicited information provided by you through website or mobile application or through any other means. This includes, but is not limited to, information posted to any public areas of the website or mobile application. All such unsolicited information shall be deemed to be non- confidential and LaLaLends shall be free to use, disclose such unsolicited information without limitation.

  13. This Policy shall be governed by and construed in accordance with the laws of the Republic of India and the courts at New Delhi shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.

  14. From time to time, LaLaLends may change this Privacy Policy. Effective date of this policy is 1 st April, 2017.

  15. If you have any questions, comments, concerns or feedback regarding this Privacy Policy please write us at